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privacy policy

Last Updated November 2021

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Introduction

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This Privacy Policy applies to information that wildbranch LLC and affiliate entities worldwide ("wildbranck")individually referred to herein as the wildbranch” or “the Company” or “we” or “us” or “our”) collects about you on or through www.welcometowildbranch.com ("the site" or "site") or any other application from which you are accessing this Privacy Policy (each referred to herein as a “Site” and collectively, the “Sites”).

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This Privacy Policy describes how we collect such information, how we use it and to whom and under what circumstances we may disclose it.

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Information We Collect & How We Use It

Personal Information is information that you voluntarily provide us and includes, but is not limited to, name, postal address, zip or postal code, other location information, email address, telephone number, date of birth, payment information, demographic information, details on items purchased, and other information you choose to provide. This information is used for a variety of business purposes such as fulfillment of orders, direct marketing campaigns, product reminders or recommendations, amongst other business specific uses. Other non-identifying information such as information collected from cookies, device information, IP address may also be collected but is not expressly associated to you. Wildbranch does not collect sensitive information such as ethnicity, political association, or other information related to a persons health or well-being. Wildbranch may require personal information from you in order to use all the features of our site such as email communication, subscriptions, chats, or social media sharing. We use this information for a variety of business refining practices such as product development, timely communication, understanding our consumer, improving business practices and operations, among other ways with the intent of continuously improving our product and services.

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If you provide us with information about another person (for a gift or any other promotional service), where permitted applicable by law, we use that information to fulfill your requests and treat such information in accordance with this Privacy Policy.

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We may share and use your Personal Information with our parent, subsidiary and affiliate entities for use in connection with their websites and their services. Unless you opt-out, we may share your Personal Information with third parties for their direct marketing purposes as further described in our Information Disclosure and Your Choices/Your Privacy Rights sections below. If wildbranch becomes involved in a merger, acquisition, asset sale, or similar transaction, such as a sale of a particular product line or division of our business, wildbranch may share or transfer your Personal Information in connection with the transaction and your Personal Information may become subject to the privacy policy of another entity. If you wish to opt-out of the sale of your Personal Information in the future, please submit your request to hello@drinkwildbranch.com.


If you do not want us to collect your Personal Information, please do not provide it to us. You can update your information or change marketing and subscription settings by accessing the Site or contacting us at hello@drinkwildbranch.com. In addition, you can revoke your consent in accordance with the procedures set forth below. If you receive an email or other correspondence requesting that you provide any sensitive information (including your Site password or credit card information) via email or to a web site that does not seem to be affiliated with the Site, or that otherwise seems suspicious to you, please do not provide such information, and report such request to us via email at hello@drinkwildbranch.com.

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Note: This Privacy Policy applies solely to information collected at or through the Site and wildbranch is not responsible for the contents and the privacy practices of other sites that may be accessed through our site.

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California Residents

If you are a California resident, you are entitled under California Civil Code Section 1798.83 to request and obtain from us once a calendar year information regarding the disclosure of your Personal Information to third parties for their direct marketing purposes (e.g., requests made in 2019 will receive information regarding the disclosure in 2018). To make such a request, please send an e-mail to hello@drinkwildbranch.com with “Request for California Consumer Privacy Information” on the subject line.

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International Users

The Site (including the relevant services) is only intended for the residents in the United States ("US"). If you reside in a country outside the US, please note that the data protection and privacy laws of the US may not be as protective as the laws in your country. You are solely responsible for compliance with foreign laws, not wildbranch, when you provide your Personal Information and use the Site from outside the United States. You agree that the laws of the United States will govern the processing of your personal information, including any obligations of security and third-party sharing

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Cookies & Other Tracking Technologies

We and our service providers may use cookies, pixel tags, web beacons, Adobe Flash Technology and other similar technologies, which allow us to, among other things, optimize our Site and to understand traffic and usage patterns. Additionally, if the settings on your location-aware device allow us to receive geo-location data or information, we may collect that information automatically.

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A Cookie is a small data file that is sent to your web browser and placed on your computer or device when you access a website. Cookies allow parties (including us, our service providers and other) to:

(i) track your activities on the Sites,

(ii) track clicks, purchases and conversion;

(iii) recognize your computer or device so that you are able to save your preference and stay logged in to the Sites without having to re-enter your Account credentials;

(iv) deliver customized content, messages and advertising to you;

(v) preserve the contents of your shopping cart;

(vi) and otherwise enhance and personalize your experience on the Sites.

 

If you do not want information collected through the use of cookies, most devices allow you to decline the use of cookies using the buttons provided. We recommend that you leave cookies turned on because if you elect not to allow them, you may not be able to use or to enjoy all of the services and features of the Sites.

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We may use Flash cookies and other similar technologies, which allow a website to store certain information locally on an individual’s computer or device and then access and use that information to enhance and facilitate certain Site experiences, processes and functionality. Flash cookies are different from other cookies and may not be removed in the same manner. More information about both kinds of cookies is available at www.allaboutcookies.org.

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We also use web beacons (also known as “clear GIFs” or “pixel tags”) for similar purposes as cookies. These beacons are typically one-pixel images that are embedded in the Site or in a communication, such as an email message. These technologies help us to verify when a certain page of a Site is viewed, when a message is opened and when links or other content in a message are clicked or viewed.

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We may use third party web analytics services, such as Google Analytics and Adobe services, to help us track and analyze the use of our Site and to measure the effectiveness of our advertising, Site content, and communications. These service providers’ tools, including, for example, cookies, tags and web beacons, help us to gain this understanding.

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Do Not Track

We currently do not participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your Personal Information. We may engage third parties, such as marketing or analytics partners, who may collect information about your online activities over time and across different websites when you use our website.  To learn more about browser tracking signals and “Do Not Track,” please visit http://allaboutdnt.org.

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Third Party Advertising

We reserve the right to use Web advertising on our site. Information about your visit to a partner site or sites, such as number of times you have viewed an ad (but not your name, e-mail, or other Personal Information), is used to serve ads to you.

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We may also work with service providers and partner with advertising companies that use cookies, web beacons and other tools to collect information about your visits to and behavior on the Sites and other websites, and then use that information to deliver targeted advertisements to you across the Internet. The information collected and used in this manner is generally, on its own, anonymous and not personally identifiable.

 

Payment Card Information

To use certain aspects of our e-commerce Services, such as subscribing to our membership services, we may require credit or debit card account information. By submitting your credit or debit card account information through the Services, you expressly consent to the sharing of your information with third party merchants, subscription and billing processors, and payment processors. These third parties may store your credit or debit card account information so you can use our Services in the future. We do not have your complete credit or debit card account information, store your credit or debit card account information, or have direct control over or responsibility for your credit or debit card account information. While we require that such third party merchants, subscription and billing processors, and payment processors use reasonable procedures to help protect your credit or debit card information, we cannot guarantee that transmissions of your credit or debit card account information or Personal Information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by us or our third-party service providers. We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control.

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Information Disclosure

We may disclose information we collect (including Site Usage Information and Personal Information) in the following ways to third parties, to the extent permitted by law:

  • To our service providers and suppliers, who collect or use such information for us or on our behalf (such as website or database hosting companies, address list hosting companies, email service providers, analytics companies, distribution companies, fulfillment companies, and other similar entities that help us to operate the Site and/or provide functionality, content and services);

  • The wildbranch companies and affiliated entities;

  • Auditors and professional advisers like bankers, lawyers, accountants and insurers;

  • As necessary, if we believe that there has been a violation of the Sites’ Terms of Use or any other policy of the Sites, or if we have reason to believe that our rights or property, or the rights or property of any third party, may be or have been harmed;

  • To respond to subpoenas or other judicial processes, or to provide information as requested by law;

  • In the event that wildbranch or substantially all of its assets are acquired by one or more third parties as a result of an acquisition, merger, sale, consolidation, bankruptcy, liquidation or other similar corporate reorganization, where your information may be one of the transferred assets;

  • Subject to your opt-out rights and/or consent as set forth in this Privacy Policy, to third party marketers or vendors (who may combine your Personal Information with their own records and records available from other sources) who may use your Personal Information for our marketing, commercial and advertising purposes and/or their own direct marketing purposes and the direct marketing purposes of other third-party marketers. Certain of these vendors may resell Personal Information about you, as permitted by law;

  • When you contribute to a social, community or other publicly available area or feature of the Sites, the information and content that you post may be made available to the general public, depending on your settings (which is why we recommend that you do not submit or post any sensitive Personal Information, such as your full name, home address, phone number or other information that would enable others to contact or locate you); and

  • As otherwise, with your permission or as permitted by law.

 

Content and information that you submit on or through Facebook, Twitter, Instagram, Tumblr and other third-party platforms may appear on the Site through feeds from and other interfaces with those platforms. We are not responsible for the information, content and/or privacy practices of any such third-party platforms.

We may also share data with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your Personal Information in the same way as set out in this Privacy Policy.

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Your Rights & How To Unsubscribe or Request Information Collected

If you would like to opt out of receiving promotional emails from us, please follow the unsubscribe instructions located in each such email or contact us via email at hello@drinkwildbranch.com.  Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your Account, relationship, activities, transactions and communications with us.

 

If you would prefer that we not share your Personal Information with third-party marketers, please contact us via email at hello@drinkwildbranch.com. Please understand that if you do request that we stop sharing your Personal Information with third parties for their direct marketing purposes, such request will only apply as of the date of your request, and we will not be responsible for any communications that you may receive from third parties that received your Personal Information prior to that request. In these cases, please opt out from or contact the third party directly.

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Wildbranch at your request, can confirm what information we hold about you and how it is processed. If wildbranch does hold Personal Information about you, you can make your request to hello@drinkwildbranch.com. Wildbranch reserves the right to only provide such information with acceptable forms of identification including accepts the following forms of ID when information on your Personal Information is requested: Passport, Driver’s License, or another valid photo ID.

 

Consent

By providing your Personal Information to the Company, using our Site, you are consenting to the manner in which we collect, use, disclose, protect and otherwise manage that information.

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By consenting to this privacy notice you are giving us permission to process your Personal Information specifically for the purposes identified.

Where we are asking you for sensitive Personal Information, we will always tell you why and how the information will be used.

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You may withdraw consent at any time by contacting us via email at hello@drinkwildbranch.com.  We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

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Maintenance Processing of Information in the U.S. and Other Countries

Your personal and other information may be stored, transferred and processed in and to the United States. By providing Personal Information to us, you consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories, pursuant to the laws of the United States or such other jurisdictions, which may provide lesser privacy protection than the laws of other countries, and you acknowledge that your information may thus be subject to U.S. laws and accessible to the U.S. government, courts, law enforcement and regulatory agencies.

Access to Your Personal Information

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At any point while we are in possession of or processing your Personal Information, you, the data subject, have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.

  • Right to Opt-Out – you have the right to opt-out of sales of your Personal Information to third parties.

  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.

  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.

  • Right of portability – you have the right to have the data we hold about you transferred to another organization.

  • Right to object – you have the right to object to and opt-out of certain types of processing such as direct marketing.

  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.

  • Right to judicial review – in the event that wildbranch refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined below.

  • Non-Discrimination – You have the right not to be discriminated against by denying goods or services to you, charging a different price or rate for goods or services, providing a different level or quality of goods or services, or suggesting that we will do any of these things based upon your exercise of any CCPA rights.

 

All of the above requests will be forwarded on should there be a third party involved in the processing of your Personal Information.

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Security

We have implemented measures in an effort to safeguard the Personal Information in our custody and control. Such measures include, for example, limiting access to Personal Information only to employees and authorized service providers who need to know such information for the purposes described in this Privacy Policy, as well as other administrative, technical and physical safeguards. Additionally, our service providers are not authorized to use or disclose your Personal Information for any purpose other than providing the services to us or on our behalf or as otherwise set forth and disclosed in this Privacy Policy, such as for marketing, commercial and advertising purposes, or as may be required by applicable law. While we endeavor to always protect our systems, due to the inherent nature of the Internet as an open global communications vehicle and other risk factors, we cannot guarantee that any information, during transmission or while stored on our systems, will be absolutely safe from intrusion by others, such as hackers.

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To provide you with increased security, access to certain Personal Information stored in your Account is protected with your username and password. You are responsible for maintaining the confidentiality of your Account credentials, and we strongly recommend that you do not disclose your account username or password to anyone. We will never ask you for your password in any unsolicited communication. Please notify us immediately of any unauthorized use of your Account credentials or any other suspected breach of security.

 

Children’s Privacy

The Sites are not directed to children under the age of thirteen (13). If you are under thirteen (13), do not provide your Personal Information on or to the Site. We do not knowingly collect on the Sites any Personal Information from children under thirteen (13). Users outside of the United States who are below the age of eighteen (18) (or the age of the majority in the applicable jurisdiction) should not use the Sites without authorization from a parent or legal guardian.  If a parent or guardian becomes aware of his or her child has provided us with Personal Information without their consent, please contact us via email at hello@drinkwildbranch.com. Moreover, the CCPA prohibits us from selling any Personal Information of children under the age of sixteen (16) without express consent.  Therefore, unless we have such consent, we will not under any circumstances sell such Personal Information.

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Third-Party Websites

The Sites may contain links (which may take the form of hyperlinks, widgets, clickable logos, plug-ins, images or banners) to websites and services operated by entities other than us. This Privacy Policy does not apply to such websites or services, so we recommend that you review their posted privacy policies so that you understand the relevant information collection, use and disclosure practices.

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Changes to This Privacy Policy

We may change this Privacy Policy from time to time and the amended policy will be posted to the Sites. We reserve the right to update, change, amend or modify this Policy at any time and from time to time without prior notice. When we post changes to this Privacy Policy, we will revise the “Last Updated” date at the top of the Privacy Policy. Your continued use of the Sites after any changes or revisions to this Privacy Policy become effective shall indicate your agreement with the terms of such revised and then-current Privacy Policy.

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Retention

We will process (collect, store and use) the information you provide in a manner compatible with US regulations and the CCPA. We are committed to keeping your information accurate and up to date, and not keep it for longer than is reasonably necessary. Wildbranch is required to retain information in accordance with the law, such as information needed for income tax and audit purposes, and certain kinds of Personal Information may be kept to comply with specific business-sector requirements and agreed practices. 

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Complaint

In the event that you wish to make a complaint about how your Personal Information is being processed by wildbranch or third parties, or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and wildbranch LLC at hello@drinkwildbranch.com.

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Dispute Resolution/Arbitration

By using the Site, you agree that any dispute in any manner arising out of or relating in any way to this Privacy Policy, shall be submitted to binding arbitration with Judicial Arbitration and Mediation Services, Inc. (“JAMS”) pursuant to JAMS’ arbitration rules, held before a single neutral arbitrator in the Los Angeles, California area. The parties to arbitration may use legal counsel at their own expense, and the prevailing party shall be entitled to its reasonable attorney’s fees. All costs of arbitration (including arbitrator fees) shall be paid by wildbranch, except only if the arbitrator determines the claims are frivolous, or that if you bring the arbitration, you may be charged an initial filing fee that shall not exceed the filing fees that you would incur for bringing an action in court. Claims brought on behalf of or allegedly representing or including other persons or entities, including but not limited to any class, consolidated, representative, collective or private attorney general action, are referred to herein as a “Class Action.” Notwithstanding anything else in the Privacy Policy or the JAMS rules but subject to the exception for injunctive or equitable relief and public injunctive relief below, any parties subject to this arbitration provision shall be barred from bringing or participating in any Class Action related to a dispute covered by this arbitration provision. You also acknowledge and understand that, with respect to any dispute with us, our officers, directors, employees, agents or affiliates, arising out of or relating to your use of the Site or this Privacy Policy: YOU ARE GIVING UP YOUR RIGHT TO SERVE AS A REPRESENTATIVE, AS A PRIVATE ATTORNEY GENERAL, OR IN ANY OTHER REPRESENTATIVE CAPACITY, OR TO PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS, IN ANY LAWSUIT INVOLVING ANY SUCH DISPUTE.  However, if these Class Action restrictions are ever deemed illegal or unenforceable, they shall be severed from this arbitration provision. In that event, any Class Action shall by exempt from this arbitration provision and brought in court. This arbitration provision is subject to the Federal Arbitration Act, and may be enforced in any court of competent jurisdiction.  Judgment on any arbitration award may be entered in any court having valid jurisdiction thereof. This clause shall not preclude the parties from seeking provisional remedies in aid of arbitration from a court of with appropriate jurisdiction, including equitable relief, public injunctive relief, or other provisional relief as appropriate and as allowed under this agreement or by law, in which case the parties submit to the sole and exclusive jurisdiction and venue of the state and federal courts of Los Angeles, California, Central District.

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Contact Us

If you have any questions about this Privacy Policy, please contact us via email at  hello@drinkwildbranch.com. 

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